FAQ

Frequently asked questions

How long does it take to make a piece of furniture?


Please note that custom made orders will depend on the waiting line. Items can take between 2-4 weeks at least, based on the complexity of the piece.




Where are your locations?


Store 25, M44, Musaffah, Abu Dhabi Abu Dhabi, United Arab Emirates




Do you deliver to Dubai?


Yes! We deliver to Dubai and Abu Dhabi. If you reside in another emirate, please contact us by phone or email. Shipping times can vary from 3 to 6 weeks depending on the order size. Delivery Charges - Dubai 200 AED - Abu Dhabi 150 AED




How does custom made furniture work?


We first work with you to decide on the concept/design of your piece. You can choose the design from the models we have already made, by looking at our website, Facebook page or you may bring your own design.




Do I need to make a down payment/deposit?


For custom made furniture we require a non-negotiable 50% advance payment and the remaining balance upon delivery. We hope you understand that there is a lot of time and materials that go into making a piece of furniture. If the customer cancel the order within 6 days a full refund will be done through original mode of payment, except for the shipping charges




Will you visit my home/site to confirm measurements?


When your order has been confirmed, we may visit your home to confirm measurements, if required.




Do you have a showroom?


We have a small showroom above our workshop in Abu Dhabi. Please note that our furniture is made to order and is not available in the showroom. We have wood and colour samples for you to choose from and a small selection of furniture so you can see and feel the quality of our work.





OUR STORE
OPENING HOURS
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 Store 25, M44, Musaffah,

Abu Dhabi,

 United Arab Emirates

+971 55 376 5768

 info@driftwoodfactory.com

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+971 55 376 5768

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